i said this to store in charge but he didnt accept it, and at last didn't allow me to buy products from my card and not even 10 bottels of coke. I didn't get the reason right, what he given for not accepting my card nd of bulk purchase, i there no guidelines out there, that how much a person can buy in one month or one time. u cant purchase this much things from our store. I gone to v3s mall big bazar to purchase some products for home use on Saturday 17Apri2010, at the time visa and biz bazar promotion is going that on purchase of 1000 u gt 50rs discount card.īut when i completed shopping from the store and gone for billing the store incharge didnt allowed me to use my visa card and didnt allowed to pick 10 bottles of 2litre coke bottles and said u cant pay from card as u do frequent shoping from this store. I am not expecting a reply for this mail which i would have wasted almost an hour in drafting the reply but why i thought i should bring it to your notice is that you should not get a bad reputation by doing this type of things since i love to shop in big bazar in any part of the country as i extensively travel. In my issue there would have been definately involvement of staff where staff would have taken away this packet by not giving it to the customer. If its done without the knowldege then you staff is deceiving you please have a check and proper control. If its done with the knowledge of the management definately you are cheating the customers probably i would be first person to stop the customers from coming to your store. 299 what i was billed but what the issue by raising is that whether this type of things is being done by staff with the knowledge of the management or not is my doubt?. During the time of lodging the complaint also i have informed that it was my mistake and your hence lets come to win win situation where in your customer service staff has asked for 48 hours of time so that they could check the thing if they found that they have an excess thing they would definately inform me but unfortunately till now over past two months no intimation has come to me.īy raising this point am definately not expecting the refund of Rs.
and informed about this where in i was informed to come personally and lodget a complaint at the customer which i did at the same day at 21.15 hrs where as my billing time was 20.11 Hrs. Upon noticing this i called up the customer care on Phone No. I noticed it at my house about this discrepancy. In fact i have also not checked this and was billed for three products. After the billing is over since we have trust on you and crowd is so much that you feel like coming out of that at the earliest and we donot check. At this point customer is not given any chance to even atleast view how many is being billed and whether is he paying exactly for what is he getting? am sure atleast for this many a times it has happened to me.
#Billing software used by big bazaar code#
But what happens actually is that you take goods and project it before bar code for billing if your project twice then the billing is twice and the customer gets one product and billed for twice. Normal practice of your store customer get the items for billing to your billing counter and your billing staff will take the goods and accordingly bill for it. Due to which we were not given proper chance to check the bill at items within your store. As usual there were good offers in the big bazar and there was huge rush. Apart from this there were other items which had no discrepancy. 598 but i was billed for three which amounted to Rs. I have made a purchase vide Purchase memo No.T56/3435 Dt.
0 kommentar(er)
